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A Comprehensive Guide to Call Center Training - ProProfs Training
Nettet3. mar. 2024 · Here is what a typical career path for a call center agent can look like: 1. Get relevant skills training. The first step to becoming a call center agent is to get relevant skills training. Having the right skills when you enter the industry can help you get a job quickly and prepare you for the duties you may have each day. Nettet3. jan. 2016 · Academy for Contact Center, English Proficiency and School for Skills (ACCESS) 1203 A-4 Delos Reyes Street, Sampaloc, Manila. 734-47-21. Archangels Computer Training Institute, Inc. 3/F Dioresa Plaza Bldg., #1521 Dapitan St., Sampaloc Manila. Tel no. 731-85-05/731-85-10. NettetSuggests topics and identifies training and/or re-training needs for call center staff, using supervisor input. Analyzes Service Representative’s documentation reports to … dogmet om jesus